Monitoring & Evaluation

Monitoring & Evaluation

Measuring success is critical within the project and grant funding environment. Being able to tell a funder or a stakeholder what difference your project has made is fundamental yet so often it is overlooked until the last minute.

By bringing CFP in at an early stage we can help you to think through what ‘change’ might look like, to understand how the story of such change might be captured, what is important to measure and how best to deploy resources to monitor and evaluate successfully.

We have years of experience in the design, monitoring and evaluation of projects across a broad range of sectors including parks, green space, and heritage. We are particular specialists in monitoring and evaluation for Heritage Lottery Funded projects. From how you demonstrate the outcomes of your project, to collecting your baseline data and demonstrating success of your project, CFP can guide you every step of the way.

Our powerful results based monitoring and evaluation tools help our clients track progress, demonstrate the impact of any given project or programme and provide public and internal accountability. This is an increasingly important function for many organisations, especially in the current climate of budgetary constraints or if your project or programme has been funded externally.

We can help you to answer questions related to how well your park, green space or heritage project or programme is working and identify the conditions under which your actions are likely to succeed or falter. Moreover, our experience in monitoring and evaluation and our tailored toolkits can serve as an early warning system for potential problems and lead to ideas for potential remedial actions, rather than waiting until it’s too late.

During the project, we offer both mid-term (formative) and final evaluations. We offer high-quality and participatory evaluations using qualitative, quantitative, and mixed-methods approaches, including the design, implementation, and analysis of instruments such as surveys, focus groups, and interviews.

In essence, our approach leads to better decision making. Just add our simple, intuitive tools and expertise and see how we can help you.


We’ll help you monitor by:

  • Clarifying your objectives;
  • Linking activities and their resources to objectives;
  • Fostering collaborative approaches to monitoring;
  • Translating objectives into performance indicators and set targets;
  • Establishing your baseline information;
  • Enabling you to collect data on indicators, comparing actual results with targets;
  • Reporting progress and gaining awareness of problems;
  • Understanding measures of success.


We’ll help you to evaluate through:

  • Producing a comprehensive evaluation framework;
  • Analysing why intended results were or were not achieved;
  • Assessing specific causal contributions of activities to results;
  • Examining the implementation process;
  • Exploring unintended results;
  • Understanding the wider impact of your project or programme;
  • Providing lessons, highlight significant accomplishments or programme potential;
  • Other recommendations for improvement.


How we work


Assess your project or programme

Agree or review outcomes to monitor and evaluate

Selecting or reviewing key indicators to monitor outcomes



Gather or collate baseline data – where are we now?

Planning for improvement – selecting targets and results

Producing an evaluation framework and tools to gather data



Monitoring for results

Reporting findings

Sustaining monitoring and evaluation within your project, programme or organisation

Tools we have used successfully include:

  • Face to face visitor surveys
  • On line surveys
  • Volunteer surveys and skills audits
  • Event and activity participant surveys
  • Schools surveys
  • Visitor observation studies
  • Semi structured and one to one interviews
  • Case studies
  • Participatory workshops
  • Focus Groups

Top tips for evaluation


Start planning as early as possible – even at the feasibility stage of a project it is important to think what difference you want your project to make.

Work out what is important to measure – test out indicators and methods and if they don’t work then do something else! Don’t keep gathering easy data that doesn’t tell you anything meaningful.

Its not all about numbers – these are just outputs and evaluation needs to look at outcomes and impacts as well. Think about gathering people’s stories and capture unexpected results.

Undertake formative evaluation – i.e. look back regularly at what has happened to date and plan forward based on what has worked, what hasn’t worked, what needs to be done differently. Projects change, people change and so monitoring and evaluation itself needs to respond to such change.

Involve people – training staff and volunteers in evaluation techniques will help to embed it within the project or organisation. Engaging with people will also gather stories which add colour and depth to the basic data.

Look outside of the project – think about what difference the project could make / has made within the organisations involved in the project.

Set up a project recording system to gather volunteer and participant information – make the data gathering easy and embed it in everything you do.